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Contact and support

A question, an idea, or something not working? Write to us. We read everything and answer personally.

Where to write

Support

Questions about the tests and the guides, trouble with a payment or with the email after a purchase. Tell us what happened and we'll sort it out.

support@fovio-app.com

General questions

Partnerships, press, ideas and suggestions - anything that isn't something going wrong.

hello@fovio-app.com

Common questions

We're building it now. There's no exact date yet, but the early access list is open: leave your email on the home page and we'll tell you about the launch before anyone else.

We're setting up payments right now. Once purchases open, the file will be available immediately after payment, and an email with the link and the receipt will arrive from Paddle, our payment partner.

If the email doesn't arrive, check your spam folder and write to support and we'll resend it manually.

Yes. A Guide can be refunded for any reason within 14 days of purchase, no questions asked. Write to support with your Paddle order number. Refunds are handled by Paddle, our payment partner, and we'll help you with the request.

The tests on this site run entirely in your browser: your answers are never sent anywhere and never stored.

If your email is on the early access list or in a conversation with us, write to privacy@fovio-app.com - we'll delete it and confirm by reply.

No. Fovio is made for self-discovery and education. It does not diagnose and does not replace professional psychological or medical help.